Brown's Chantilly Mazda Reviews
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Here's what some satisfied customers have to say Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.
- on Cars.com
We just had a Bankruptcy discharged and after a doing a lot of research and visiting different Mazda dealers, we went to Brown's Chantilly Mazda and bought the exact car we wanted at an excellent interest rate - all things considered and drove away in our new Mazda 5. We know we got the best deal around. Charlie, Anthony, and Matt are professionals, and provide excellent customer service. Their dealership is clean, customer friendly and really will go out of their way to help you. So, if your looking to buy a new care and not sure what you want. Go to Brown's Chantilly Mazda and you will be not be sorry you went.
- on Google+
Fabulous buying experience! I just purchased a new Mazda3 in May I am thrilled with my new vehicle and purchasing experience. Charlie, our salseman, and the rest of the staff were very knowledgable, accomodating, and inviting. When my husband was late arriving everyone was patient and helped make great use of my time, so none of it was spent idle. They had the color 3 we wanted in stock and ready to go. After listening to Charlie explain everything about the car, I left there feeling comfortable and prepared in my new vehicle. Everyone was very professional but still incredibly friendly. They will definitely see me again! Update: About a year later my husband's Audi was totaled and he liked my Mazda so much that he wanted one as well. However, we had moved to Indiana and the service I received from the Mazda dealerships around us was subpar at best. We had such a great experience with Brown's though so we called them up even though we had moved to Indianapolis. Charlie once again worked with us and helped us go through the entire buying process via phone and email and they even delivered our brand-new Sky Active Mazda 3 to us in Indianapolis, IN! These people at Brown's are truly the salt of the earth!
- on Google+
Routine oil & filter, rotate & balance service on May 9. Requested appointment online after hours and received confirmation of my date & time early the next day. Service check-in by rep Robert Shaw was fast and pleasant. Robert kept me informed during the service and provided advice on possible future service need at the end. Total time in the waiting area was probably 1 1/2 hours. Excellent repeat experience. Chantilly Mazda takes top notch care of their customers.
"From the service people to the managers are always pleasant, helpful, and take such great care of our family."
- on Google+
My mom and I have bought and/or leased a total of 4 cars from Brown's Chantilly Mazda and each experience is fantastic. Charles Yerkes has been our salesman every time and he is always very accommodating, caring, and willing to help in any way possible. He always goes above and beyond to ensure 100% customer satisfaction.My parents bought my first Mazda in 2011 and was more than pleased. The following year my mom leased a Mazda 3 hatchback and also dealt with Charlie. This past weekend we traded in the 2011 i Touring for a 2013 i Grand Touring and also leased a 2013 i Touring. Coming in and dealing with Charlie is always a pleasure and makes the car buying experience much more enjoyable. Our finance guy was Anthony Oman, who if I remember correctly was recently hired and is still trying to get the hang of things. Regardless, he was great and went through the process as if he'd been in that position for years. He knew exactly what he was doing and got us in and out quickly and efficiently despite all the paperwork that comes with car buying. Everyone at Brown's Chantilly Mazda, from the service people to the managers are always pleasant, helpful, and take such great care of our family. We plan to be with Mazda for years to come!
- on DealerRater
Our salesman, Eddie Willits, was knowledgeable and friendly, and not pushy at all. Pricing was very competitive, and negotiations were honest. Tony Oman in the Financing offfice was very professional and personable. Overall an excellent experience, and I would recommend Brown's Chantilly Mazda unreservedly.
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- 12:00 AM to 6:00 PM Sunday
- 9:00 AM to 8:00 PM Monday
- 9:00 AM to 8:00 PM Tuesday
- 9:00 AM to 8:00 PM Wednesday
- 9:00 AM to 8:00 PM Thursday
- 9:00 AM to 8:00 PM Friday
- 9:00 AM to 8:00 PM Saturday